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customer experience experts

HOSPITALITY - RETAIL - LIFESTYLE

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THE

DEAL

+30%* YOUR PERFORMANCE IN 1 YEAR
BY SUBCONTRACTING YOUR BRAND ACTIVATION

EXPLORE NEW HORIZONS
WITH OUR BRAND EQUITY EXPERTS

who is the best retail marketing consultant

*FOR A MARKETING BUDGET OF MINIMUM 7% OF YOUR TURNOVER WE WILL SUPPORT YOU TOWARDS +30% PERFORMANCE!

We intervene at all levels of your CA activation:
- for a specific action limited in time
- for a long-term internal mission with your teams

YOUR TAILOR-MADE ACTIVATION
 

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HOSPITALITY

Activate Your Brand:

Make your Service

the #1 choice !

HOTEL

F&B

HYBRID PLACES

TOURISM

TERRITORIAL MARKETING

Your formula for establishing an immediate action plan

 

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RETAIL

Activate Your Brand:

Make your Product

the #1 choice !

RETAIL BUSINESS

B TO C

E-COMMERCE

COMMERCIAL REAL ESTATE

CONCEPT STORE

Your formula for establishing an immediate action plan

 

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LIFESTYLE

Activate Your Brand:

Use your know-how

the #1 choice !

ARTISAN

PRODUCER

ENTREPRENEUR

SMEs

B TO B

Your formula for establishing an immediate action plan

 

Audit marketing
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HEADING TOWARDS A STRONG BRAND

 Simplify your decisions, increase your profitability with Experts consultants

STRATEGIC MARKETING

Cast off

OPERATIONAL MARKETING

Hoist the mainsail

OUR RESULTS: YOUR KPI's
Our compass points to your key performance indicators

DID YOU KNOW ?

+30%* YOUR PERFORMANCE IN 1 YEAR
BY SUBCONTRACTING YOUR BRAND ACTIVATION

* If you invest a minimum of 7% of your turnover in marketing budget your performance could be boosted by 30% together:

1/ We carry out a basic marketing audit to agree on the initial situation and the objectives to be achieved.
2/ We formulate a potential 1-year business plan with minimum necessary investments focused on essential resources to arm you in your market share capture.
3/  We put together your dedicated team to boost your performance;

CONSOLIDATE YOUR TEAM
AND IMPROVE SKILLS

To perpetuate your achievements through optimization:
  - Incomebility

- From your teams

  - Your innovationsations
  - Of yours internal processes
  - Your market share

- Of your digital existence
- Your power of attraction

...

- From your vision strategic and up to your reality operational

WITH SUPPORT FROM A TO Z!
In your transformations, mutations and changes

Casting off the moorings

We take you to where the wind blows

TAILOR-MADE STRATEGIC SUPPORT

Profitability and attractiveness optimization audit

Definition of business strategy according to development opportunities

Repositioning of a brand platform / commercial site

Laboratory for analysis and monitoring of consumption trends

Support for service provider and HR management briefs

Development of business plan and annual marketing budget

Constitution and management of a human-centric ecosystem

 

Activating brand equity with customer experience

Development of the customer-centric commercial offer

 

Definition of the promise of the offer and editorial line

HOISTING THE MAINSAIL

We sail together towards your financial performance

CUSTOMIZED OPERATIONAL SUPPORT

Establishing brand standards and writing operational procedures

Variation of branding on the contact points of the customer journey

Execution of a communication plan with optimization of the media budget

Materialization of storytelling via scenography and decoration (OS&E and FF&E)

Optimization of sensory atmosphere and brand consistency

Execution of the brand universe in the Service and signature gestures

HR recommendations and training for top-down and bottom-up teams

Recommendation of inbound marketing actions and event activities

Digitalization of the brand and its social media impact & e-commerce

Ancre stratégie
Ancre OP

METHODOLOGY
DESIGN THINKING FOR ACTIVATE YOUR BRAND

YOUR CUSTOMIZED PROJECT IN 4 STEPS: 

THEDesign Thinking is at the same time a method, an innovation process and a specific vision of work. This approach, which is more evolutionary than linear, aims to allow everyone to be creative and participate in innovation thanks to collective intelligence. 

Concretely, we provide your operational teams with structure, energy and our know-how on cross-functional projects of strategic scope. By working together, we ensure
skills development of your teams Andgain autonomy very quickly.

Our methodology focused on
client experience is similar to the so-called “Double Diamond” method:

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